Get In Touch

We're here to help and answer any question you might have

Contact Information

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Office Address

123 Laundry Lane
Ikeja, Lagos
Nigeria 100213

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Phone Numbers

Main: +234 (0) 700 123 4567
Support: +234 (0) 701 234 5678
Whatsapp: +234 (0) 702 345 6789

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Email Address

General: info@platinumlaundry.com
Support: support@platinumlaundry.com
Billing: billing@platinumlaundry.com

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Business Hours

Monday - Friday: 7:00 AM - 8:00 PM
Saturday: 8:00 AM - 6:00 PM
Sunday: 9:00 AM - 5:00 PM
Holidays: 10:00 AM - 3:00 PM

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Send us a Message

We'll respond to your message within 24 hours

Visit Our Facility

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Interactive map coming soon

123 Laundry Lane, Ikeja, Lagos

Frequently Asked Questions

How quickly will you respond to my inquiry?

We aim to respond to all inquiries within 24 hours during business hours. For urgent matters, you can call us directly at our support line.

Can I schedule a pickup directly from this form?

For scheduling pickups, please use our mobile app or website dashboard. You can also call our hotline to book a pickup over the phone.

Do you have a physical office I can visit?

Yes! Our main office is located at 123 Laundry Lane, Ikeja, Lagos. We're open during business hours for consultations and inquiries.

What should I do if I have a complaint about a service?

We take all complaints seriously. Please contact our customer support team immediately, and we'll work to resolve the issue within 48 hours.